scater911 Privacy Policy

This page describes what we collect when you use scater911 and how we keep that data protected. Online platforms across Southeast Asia handle personal data daily for account verification, payment processing, and legal compliance; we undertake to do this transparently and securely. Our commitment is to collect only the data we need, store it safely, and respect your rights over that information.

We at scater911 operate in multiple jurisdictions, and our privacy practices reflect both our own standards and the regulations that apply to us. This policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. If anything is unclear, our support team can explain it in plain language.

Your data is central to how we operate — it verifies your account, enables withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and helps us comply with anti-money-laundering laws. We take this responsibility seriously and update this policy as our practices evolve.

What Data We Collect on scater911

We collect personal data in several categories. First, account information: your email address, password, full name, date of birth, phone number, and the location you declare during registration. Second, identity verification documents: scans or photos of your government-issued ID (national identity card, passport, or driver's license) and proof of address if required. Third, payment information: the bank account or e-wallet details you use to deposit or withdraw, held securely by our payment processors.

We also collect transaction data: every prediction, wager, deposit, and withdrawal you make on scater911 is recorded with timestamps, amounts, and outcomes. We collect behavioural data: which games you access, how long you engage, and which promotions you claim. We do not track your browsing history outside scater911, and we do not sell this data to advertisers or data brokers.

Account data

Email, password, name, date of birth, phone, location — required to verify your identity and prevent fraud.

Payment data

Bank or e-wallet details — collected and processed by our payment partners, not stored on our servers in plain text.

Transaction history

Every prediction and withdrawal logged with full details — you can access this in your account anytime.

Device and access logs

IP address, browser type, and login timestamps — used to detect unauthorized access and protect your account.

How We Use Your Data on scater911

We use account and identity data to verify you are who you claim to be and that you are in a jurisdiction where our services are legally permitted. We use payment information to process deposits and withdrawals. For users in Jakarta, Surabaya, Bandung, Medan, and Semarang, this may involve additional verification checks depending on local regulations.

We use transaction data to settle predictions, calculate weekly cashback, and track tier progression. We use behavioural data to personalize your experience — for instance, showing you game types you engage with, or notifying you of tournaments relevant to your interests. We also use this data for fraud detection: unusual spending patterns or account access from new locations trigger security checks.

We use all data to comply with legal requirements, particularly anti-money-laundering rules that apply to operators in regulated markets. We may be required by law to disclose your data to local authorities; we do this only when legally compelled and notify you where possible.

Third Parties and Data Processors

We do not sell your data. We do share it with third parties who help us operate scater911. Our payment processors (the companies behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and our banking partners) receive payment data needed to process transactions. Our hosting provider stores our servers and databases; they are bound by data protection agreements. Our email provider sends account notifications and promotional updates; they access only your email address and name.

We use analytics software to understand how users navigate scater911; this data is aggregated and does not identify you individually. We do not use third-party ad networks or share your data with advertisers.

Data Security and Retention

We encrypt all personal data in transit using SSL-TLS protocols and encrypt sensitive data at rest. We store data on secured servers with access controls and regular security audits. However, no online system is completely risk-free; we cannot guarantee absolute security, though we maintain industry-standard protections.

We retain your account data for as long as your account is active. After you close your account, we retain records for seven years to comply with anti-money-laundering and tax regulations. Payment information is retained only as long as necessary for refunds or dispute resolution, typically 1–2 years after your last transaction.

Your Rights and Our Obligations on scater911

You have the right to access your personal data at any time via your Account menu on scater911. You can download a copy of all data we hold about you within 30 days of request. You have the right to correct inaccurate information — for example, if your name or address is wrong, contact our support team to update it.

You have the right to request deletion of your data, subject to legal retention requirements. For instance, we cannot delete data if we are legally required to retain it for tax purposes. You have the right to withdraw from marketing communications — you can opt out of promotional emails in your Account settings anytime.

International Data Transfers

Our servers and databases may be located outside your jurisdiction — for example, in regions that host Southeast Asian data centres. When we transfer your data internationally, we use legally required safeguards such as standard contractual clauses. By using scater911, you acknowledge that your data may be processed outside your country of residence.

Policy Changes and Contact

We update this privacy policy as our practices evolve. Material changes are announced at least 30 days in advance; non-material clarifications take effect with email notification. By continuing to use scater911 after updates, you accept the revised policy.

If you have questions about how we handle your data, or if you want to exercise your privacy rights, contact our support team via in-app chat. We respond to data-access requests and privacy inquiries within 30 days. For concerns about our data practices, you can escalate to your local data protection authority or privacy regulator.

Summary

We collect only the data needed to verify your account, process payments, settle predictions, and comply with law. We encrypt and secure all data. We do not sell your information. We respect your rights to access, correct, and delete your data subject to legal requirements. We remain transparent about how we collect, use, and retain your information on scater911.