scater911Terms of Use

We at scater911 set out these terms to clarify how our platform operates, what we require of account holders, and what you can expect from us. By opening an account on scater911, you agree to follow these terms. They cover account creation, deposits and withdrawals, bonus eligibility, dispute handling, and jurisdiction restrictions. If any term is unclear, our support team is available to explain it in plain language.

These terms apply to all users of scater911, regardless of where they access our platform — via desktop browser, mobile browser, or our Android app. We update these terms occasionally; when we do, we notify existing account holders and require acceptance before continued access. Material changes are announced at least 30 days in advance.

This document is written in measured language and focused on what we actually enforce, not generic legal templates. We encourage you to read it in full before joining, and to reach out to our support team if you have questions.

Account Opening and Verification on scater911

To open an account on scater911, you provide an email address, create a password, and declare your location. We then require identity verification before you can deposit. Verification involves uploading a government-issued ID (national identity card, passport, or driver's license) and confirming your phone number. Verification typically completes within a few hours, though it may take longer during peak periods or around holidays like Idul Fitri or Idul Adha.

We verify your location because we do not offer our services in jurisdictions where online wagering is prohibited by local law. It is your responsibility to declare your location truthfully. If you declare a location where we cannot operate, your account will not be verified, and we will not process deposits. This applies equally to all users.

Account creation: Email, password, and location required; account is inactive until verification is complete.
Identity verification: Government ID and phone confirmation required; processed within hours in most cases.
Location declaration: You declare your jurisdiction; if it is a prohibited location, we do not verify your account.
Account security: You are responsible for keeping your password confidential; we do not share login details with anyone.

Deposits, Withdrawals, and Payment Methods on scater911

We accept deposits through eight payment corridors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposits process immediately for e-wallet methods and within 1–4 hours for bank transfers, depending on your bank's processing window. Your deposit is final once it arrives in your scater911 account balance — we do not reverse deposits except in cases of fraud.

Withdrawals work in reverse: you initiate a cash-out request via your Account menu, specify an amount and payment method, and we process it during business hours. Your funds return to the payment method you originally used for deposit, unless you select an alternative corridor. Withdrawal amounts must meet minimum thresholds that vary by payment method and are displayed before you confirm.

Promotions, Bonuses, and Tier Progression

We offer a welcome package to new account holders after their first verified deposit. This is not a fixed bonus amount — it scales based on your deposit size and your initial tier level. To claim it, you must meet all account verification requirements and make a qualifying deposit. The welcome offer appears automatically in your account once conditions are met; no claim code is required.

We calculate weekly cashback every Monday based on your net activity across the previous week. Net activity is your total predictions or wagering activity minus your total winnings. If you won more than you predicted, no cashback applies that week. If your net is positive, we return a percentage based on your membership tier — Bronze, Silver, Gold, or Platinum. Tier progression is automatic and resets on the first day of each month based on your cumulative 90-day activity.

Play-through and promotion terms: All bonuses on scater911 come with activity requirements. Before claiming any promotion, review the exact play-through calculation and eligible games listed in the promotion terms. We do not process bonus claims that do not meet stated conditions.

Referral bonuses are earned when your friend joins scater911 using your unique referral code, completes verification, and makes their first deposit. Both of you receive bonus credit once these steps are complete. There is no limit to how many friends you can refer, but each referral must meet all conditions independently.

Our Betting Rules and Game Settlement

When you place a prediction on Liga 1, Piala Indonesia, or any other market on scater911, the outcome is settled based on the official result published by the relevant league or event organizer. We do not adjust outcomes based on any other factor. Sports predictions settle once the match concludes; live-dealer game outcomes settle immediately after the hand ends; slot games settle the moment the reel stops.

If an event is postponed or cancelled, affected predictions are voided and your prediction amount is returned to your balance. Rarely, if official results are disputed by the league, we delay settlement until the league confirms the official outcome — this typically takes 24–48 hours. We announce any unusual settlement via account alert.

Account Suspension and Closure on scater911

We may suspend or close your scater911 account if you violate these terms, attempt fraud, provide false information, or engage in activity that breaches local law. Suspension means you cannot access the platform; closure means your account is terminated and any remaining balance is reviewed for withdrawal eligibility. Before closure, we notify you of the reason and offer a reasonable opportunity to respond.

If you request account closure, we process it within 48 hours. Any remaining balance is available for withdrawal to your declared payment method, subject to verification that you are the account holder.

Dispute Resolution and Contact

If you believe scater911 has made an error — for example, a prediction was settled incorrectly, or a bonus was not applied — you can file a dispute via our support team. Contact us through the in-app chat in English or local languages. We investigate disputes within 48 hours and respond with our findings.

If you are not satisfied with our response, you can escalate to our management team. We do not have external arbitration; disputes are resolved internally or, in cases where you believe we have breached local law, through your local courts or regulatory body.

Jurisdiction Restrictions and Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. It is your sole responsibility to verify that access and use of scater911 comply with your own region's regulations. We do not provide legal advice on wagering laws in your territory.

If you access scater911 from a prohibited jurisdiction, we are not liable for any consequences. We reserve the right to terminate your account if we discover you have accessed the platform from a prohibited location. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify their own local regulations; these terms do not constitute legal advice.

Data Protection and Privacy on scater911

We collect your personal data — email, phone, identity document details, and payment information — to verify your account, process deposits and withdrawals, and comply with anti-money-laundering regulations. We store this data securely using SSL-TLS encryption and do not share it with third parties except as required by law. We retain your data for as long as your account is active; after closure, we retain records for seven years for regulatory compliance.

You can request your data at any time via our support team. We provide it in portable format within 30 days. You can also request deletion of your data subject to legal retention requirements.

Limitation of Liability

We do not guarantee that scater911 will be error-free or available at all times. We do our best to maintain uptime, but technical issues, scheduled maintenance, or external factors may cause temporary unavailability. We are not liable for losses caused by downtime unless the downtime is caused by our deliberate negligence.

We are not liable for losses caused by your own actions — for example, if you share your password, lose access to your account, or place predictions you later regret. We are also not liable for outcomes determined by independent game providers or official league bodies.

Changes to These Terms

We may update these terms at any time. Material changes are announced at least 30 days in advance, and we require your acceptance before continued access. Non-material clarifications may take effect immediately with notice sent to your registered email.

Summary and Next Steps

These terms form the foundation of your relationship with scater911. We enforce them fairly and consistently. By opening an account, you acknowledge you have read, understood, and agreed to these terms. If you have questions, contact our support team — we are available in English and local languages. If you do not agree with any term, do not open an account on scater911.